FAQ
FAQ
Frequently Asked Questions
GENERAL QUESTIONS
Q1. What Services Does Omega Funeral Home Provide?
A: We offer complete funeral services, including traditional burials, cremations, memorial services, repatriation, pre-planning arrangements, and grief support. We also assist with cemetery coordination and all required documentation.
Q2. Are Your Services Available 24/7?
A: Yes. Omega Funeral Home provides 24/7 service. You can contact us anytime, day or night, in case of a death or urgent need.
A: Absolutely. We specialize in repatriation and can coordinate all arrangements for transporting your loved one locally or internationally, including permits and embassy requirements.
A: Certainly. We work with families to create meaningful, personalized services that reflect the life, beliefs, and values of their loved one.
A: Funeral costs vary depending on the services chosen (e.g., type of casket, burial vs. cremation, location). We provide clear, detailed pricing and work with your budget to create a respectful service.
WHEN DEATH OCCURS IN NIGERIA
Q1: What is the first thing I should do when someone passes away?
A: Confirm the death and, if necessary, have a medical professional officially declare the individual dead. Then, notify close family members and loved ones.
Q2: When death occurs?
A: Contact Omega Funeral Home as soon as possible. We are here to guide and assist you through the process with sensitivity and professionalism.
Q3: What documents are needed to register the death?
You will need a death certificate issued by a qualified health professional. We can assist you in registering the death with the local authorities to obtain the national population death certificate.
Q4: How do I plan for a funeral in Nigeria?*
A: Work with our team to arrange funeral services, including choosing a casket, and setting a date for burial or memorial service. We support religious, cultural, and personal preferences. The death certificate is essential for settling estates, insurance claims, and legal matters
Q5: How can I honor my loved one’s cultural or religious rites?*
A: Omega Funeral Home is experienced in coordinating diverse religious and cultural funeral rites in Nigeria. Share your traditions with us, and we will ensure they are respected.
Q6: Can Omega Funeral Home assist with transportation of the deceased?
A: Yes, we provide respectful and reliable transport services for the deceased and family members.
Q7: How long does the entire process typically take?
A: The timeline depends on various factors such as the type of service chosen and legal requirements. Our team will work with you to coordinate all arrangements efficiently.
Q8: How can I contact Omega Funeral Home?
A: Please call us at 0809 555 5238, email at info@omegafunerals.com, WhatsApp on 0814 878 5913, or visit our offices. Our compassionate staff is here to assist you with all your cremation needs.
HOW TO SECURE A BURIAL PLOT AT OMEGA MEMORIAL GARDEN CEMETRY
A: To secure a burial plot, you can contact our office directly via phone, email, or visit in person. Our dedicated staff will guide you through the available options and the purchase process.
A: The typical steps include:
- Visiting our cemetery or contacting us for the available plots.
- Selecting the desired plot(s) based on availability.
- Completing the necessary reservation or purchase form.
- Making the required payment to secure the plot.
- Receiving your official deed or certificate of ownership.
A: Yes, Omega Memorial Garden Cemetery offers various options, including single plots, Double Vaults and family plots. Our staff can help you choose what best suits your needs and budget.
A: Absolutely. Advance reservation is encouraged to ensure availability and peace of mind for your family.
A: Besides ensuring a respectful resting place, owning a plot allows you to plan ahead, avoid future uncertainties, and accommodate your loved ones comfortably.
A: Please call us at 0809 555 5238, email at info@omegafunerals.com, WhatsApp on 0814 878 5913, or visit our offices. Our compassionate staff are here to assist you with all your cremation needs.
CREMATION SERVICES AT OMEGA FUNERAL HOME
A: Yes, Omega Funeral Home provides cremation services tailored to your needs.
A: We offer several options, including:
- Individual cremation
- Communal cremation (mass cremation)
- Immediate or pre-planned cremation services
- Witnessed cremation, if preferred
A: Our process involves:
- Consultation and planning with our team.
- Necessary paperwork and permits.
- Preparation of the deceased.
- Cremation performed at our facility in Ojodu.
- Collection of ashes and arrangement for their return or disposal.
A: Typically, you’ll need:
- Death certificate
- Authorization forms signed by the next of kin or legal representatives
- Permits issued by health authorities
A: The process generally takes 3-4hours, and additional time may be needed for paperwork and arrangements for ashes.
A: We can provide:
- An urn for the ashes
- Burial or placement in a columbarium
- Ash scattering services (upon request and in accordance with regulations)
- Cremated remains can be returned to the family for safekeeping or disposal
A: Our team is experienced with various religious and cultural preferences, and we will work with you to ensure your wishes are respected and all legal requirements are met.
A: Costs vary depending on the services selected, including transportation, permits, urns, and additional services. Contact us for a detailed, transparent quotation.
A: Please call us at 0809 555 5238, email at info@omegafunerals.com, WhatsApp on 0814 878 5913, or visit our offices. Our compassionate staff is here to assist you with all your cremation needs.
HOW TO GO ABOUT EXHUMATION
Exhumation is the process of removing human remains from a burial site, typically for reburial, relocation, or forensic reasons.
Common reasons include:
- Relocation of remains to a family plot or different cemetery
- Legal or forensic investigation
- Cultural or religious requirements
- Land development or cemetery closure
- Omega Funeral Home will assist with all exhumation services as per the family’s wishes.
Yes. Omega Funeral Home provides end-to-end exhumation services, including:
- Legal permits and documentation
- Coordination with cemetery authorities
- On-site exhumation by trained personnel
- Transportation and reburial or cremation arrangements
- Omega Funeral Home will assist with all exhumation process as per the family’s wishes.
Yes, exhumation is legal but strictly regulated. The process requires:
- A court order or written consent from next of kin
- Local or regional health department approval
- Notification to cemetery authorities
- Omega Funeral Home assists in securing all necessary legal documentation.
In most cases, yes—although this depends on cemetery policy and local regulations. Omega Funeral Home can help coordinate a private viewing if requested.
Families typically choose one of the following:
- Reburial in a new location
- Cremation and memorial service
- Transportation to a different region or country
- Omega Funeral Home will assist with all post-exhumation services as per the family’s wishes.
Exhumation costs vary based on:
- Location and cemetery fees
- Legal and administrative expenses
- Transportation and reburial or cremation
- Omega Funeral Home provides a transparent quote after an initial consultation.
Contact Omega Funeral Home directly at 0809 555 5238, email: info@omegafunerals.com, or WhatsApp: 0814 878 5913 to schedule a private consultation. Our team will guide you step by step through the process with compassion and professionalism.
AUTOPSY PROCESS
No. Omega Funeral Home does not perform autopsies and does not employ a pathologist. However, we provide private, secure facilities that can be used by licensed pathologists for autopsy services.
Our role is to:
- Provide the facility for the autopsy to be conducted
- Coordinate access with the pathologist and family
- Handle the transportation of the deceased to and from the facility
- Care for the body post-autopsy and resume funeral or burial arrangements
- Omega Funeral Home will assist with all post-autopsy services as per the family’s wishes.
While we do not employ or directly contract pathologists, we may provide a list of independent licensed professionals that families have worked with in the past. However, the final choice and arrangement are the family’s responsibility.
We recommend ensuring that the pathologist is:
- Board-certified and licensed in your region
- Experienced in the type of autopsy needed (private, second opinion, legal, etc.)
- Willing to travel to our facility or provide a written plan for the procedure
- Families should also request a written estimate and agreement before the autopsy is scheduled.
The autopsy will take place at Omega Funeral Home’s authorized facility, which is equipped for private examinations. Access is granted only to licensed professionals and authorized individuals.
The autopsy report is provided directly by the pathologist to the individual(s) who hired them—usually the legal next of kin. Omega Funeral Home does not receive a copy unless explicitly requested by the family.
The turnaround time varies depending on the complexity of the case and the pathologist’s practice. Preliminary results may be available within a few days, while full reports (especially if lab testing is involved) may take 2–8 weeks.
Once the autopsy is complete, Omega Funeral Home will:
- Prepare the body for final services (embalming, dressing, etc.)
- Coordinate further arrangements for funeral, cremation, or burial
- Support the family with planning and aftercare as needed
- Omega Funeral Home provides a transparent quote after an initial consultation.
Choose and contact a licensed pathologist
- Confirm availability and schedule
- Notify Omega Funeral Home so we can prepare the facility
- We will assist with transportation and coordination
- For more information or to discuss your specific needs, please contact us at
0809 555 5238,
email: info@omegafunerals.com,
or WhatsApp: 0814 878 5913.